Information about the website owner

Ownership: INMO PAIS VALENCIA VINAROS SLU

CIF: B12878864

Address: AVENIDA PAIS VALENCIA, 25 GROUND FLOOR, 12500 VINAROS (CASTELLON)

Company mail: INFO@INMOPV.COM   

DPO Email: dpd@vitaprogram.com

Web page:  https://inmopv.com/homepage/

hereinafter the Controller.

Data Protection Officer

The owner is responsible for the personal data that is collected by browsing and using this website in accordance with the requirements established by the Regulation (EU) 2016/679 relating to the protection of personal data, as well as in accordance with the Law 34/2002 of July 11 on Information Society Services and Electronic Commerce (LSSI-CE).

By using this website we understand that you have read and understood the information provided regarding the processing of your personal data.

Data protection policy

The controller applies the principle of active responsibility in the processing of personal data, maintaining constant updating and promoting continuous improvement of the data protection system in accordance with the applicable legal requirements, guaranteeing in all cases:

• respect for the fundamental freedoms and rights of natural persons,
• that the data is processed in a lawful, fair and transparent manner,
• that the data processed are accurate, adequate, relevant and limited in relation to the purposes for which they are collected,
• that the purposes for which they are collected are explicit and legitimate and that they are not processed in a manner incompatible with those purposes.
• That the company, advised by a data protection consultancy service, complies with the necessary security measures for the processing of your data.

The purpose of this document is to inform the user about what we do with their personal data, how it is collected, what it is used for, the rights that assist you, as well as all the necessary legal information established by current regulations.

Data collected through the website, purpose and legality

The following personal data of the user are collected through the website:

• Contact information.
• IP address
• Check-in / check-out

Purpose for which said data is processed.

• send you information about our products / services
• answer questions.
• process orders, as well as be able to prepare the corresponding invoices, inform about the status of orders, deal with complaints and any other management derived from the provision of the service carried out through this website

These purposes are based on legal principles of data processing collected by current regulations: for the execution of a contract or the provision of a service to users, for compliance with legal obligations, for legitimate interest and with the consent of users.

Lawfulness of processing.

The personal data processed are necessary for the correct execution of the services requested through this website in which the user is an interested party (online rental, information requests, etc.)

Personal data whose processing requires the consent of users will only be processed when the user has expressly given his or her consent, after being informed about the specific purpose of such processing (for example, for the sending of commercial advertising). Express consent will be collected through your IP when you check the checkbox.

Personal data of minors

This website is not intended for users under the age of majority. If you are a minor, please do not attempt to register as a user. If we discover that we have mistakenly obtained personal information from a minor, we will delete such information as soon as possible.

Web forms

Personal data is collected through the corresponding web form. Each form informs about the purpose of the processing, for example, a form for placing orders, a form for sending commercial advertising or subscribing to a Newsletter, a form for making enquiries, etc.

Order form.

The personal data necessary for delivery will be collected according to the terms and conditions of purchase.

We collect information from you during the checkout process on our store. This information may include, but is not limited to, your name, address, email, phone number, payment details and other information necessary to process your orders. The management of this data allows us to:

• Send you important information about your account/order/service.
• Respond to your requests, complaints and refund requests.
• Process payments and prevent fraudulent transactions.
• Set up and manage your account, provide you with technical and customer support, and verify your identity.

Form for making inquiries

The personal data necessary to respond in a personalized manner to the query submitted to the email address indicated by the user will be collected.

Consent for sending advertising or subscribing to Newsletter.

When the user has given his/her consent to subscribe to our Newsletter or to receive commercial information and does not wish to continue receiving advertising, he/she may revoke said consent at any time by sending an email to the owner of the website.

In any case, before sending a form we require the user to read the legal terms and protection of personal data and accept them.

In case of non-acceptance, the form will not be processed, no personal data will be sent and it will have no effect.

Additionally, we may also collect the following information:

• Location and traffic data (including IP address and browser) if you place an order, or if we need to estimate taxes and shipping costs based on your location.
• Product pages visited and content viewed while you are logged in.
• Your comments and product reviews if you choose to leave them.
• Shipping address if you request shipping costs before making the purchase while your session is active.
• Essential cookies to keep track of the contents of your shopping cart while you are logged in.
• Your account email and password to allow you to access your account, if you have one.
• If you create an account we will save your name, address and phone number to use for future orders.

Recipients of the data

Personal data obtained through web forms are recorded and stored on electronic media controlled and supervised by the Data Controller.

Your personal data will not be communicated to third parties, except when such data communication is covered by a legal obligation or when for the correct provision of the service it is necessary to communicate your data to third parties (for example, for the management of product delivery it is necessary to communicate the delivery data to the transport company, for payment by card or Bizum it is necessary to communicate your data to the corresponding payment gateway or banking application, for correct administrative management it is necessary to pass them to the tax consultancy, etc.).

In cases where the communication of your personal data to third parties is not covered by the legal bases established in the previous section (provision of the service or by legal obligation), the communication of data to other recipients will only be carried out if the user has given his or her express consent.

In cases where we require the hiring of data processors to process your personal data, they will only process your data in accordance with our privacy policy. We inform you that strict criteria are maintained for the selection of data processors and the contractual commitment with each of them to comply with and enforce the obligations established in terms of data protection.

You can obtain more information about the processing of personal data by our organization by requesting it by email dpd@vitaprogram.com indicating the name of the company, as well as the reason for the request.

International transfers

In order to fulfill certain orders, it may be necessary to communicate certain personal data (only the minimum necessary) to an entity located outside the European Union (for example, the hosting provider, the management of orders originating in third countries, etc.).

In these cases we will inform you appropriately and obtain your explicit consent before carrying out the treatment.

We ensure that the transfer of personal data is carried out in compliance with applicable privacy laws and, in particular, that the necessary contractual, technical and organisational measures are implemented, such as standard contractual clauses approved by the European Commission.

Technical and organizational measures for data protection

The electronic media that process personal data have the necessary technical and organizational measures to guarantee the confidentiality, conservation and availability of the personal data obtained through the website.

Personal data collected from the website are processed using HTML protocol with a valid SSL certificate, guaranteeing data security.

All personnel involved in the processing of your personal data, including the personnel in charge of IT maintenance, are trained, educated and committed to our data protection policy, especially our confidentiality policy, to which they are formally bound by written commitment.

Data retention

Personal data obtained through the website will be kept for the time necessary to respond to the request/query made.

When there is a contractual and/or commercial relationship with the client, we will retain the data as long as the client does not exercise his/her right to delete, cancel and/or limit the processing of his/her data. In any case, we will retain the blocked data for the time established by current regulations as long as it may be necessary for the exercise or defense of claims or any type of judicial, legal or contractual liability may arise from its processing, which must be addressed and for which its recovery is necessary.

If you have expressly agreed to receive commercial information, we will retain your contact details until you notify us of your decision to cancel such commercial communications.

Automated decisions (including profiling)

We do not normally make automated decisions, but when we do we will make it clear that such a decision is being made.

Through cookies (see cookie policy) you are offered the possibility of personalizing the information processed by said technology, such as trend analysis, etc.

We recognize the possibility of creating profiles in order to improve the product offering or personalize the sending of commercial offers (provided you have given your consent) or to give you more personalized treatment.

Opposition to data being processed for advertising purposes

If you gave your consent for your data to be used for advertising purposes and you no longer wish to receive advertising, you can revoke the consent given at any time by sending an email to the email address of the person responsible. INFO@INMOPV.COM.

Changes to the Privacy Policy

We may modify the information contained in this Privacy and Cookies Policy whenever we deem it appropriate. If we do so, we will notify you in different ways through the Platform (for example, through a banner, a pop-up or a push notification), or we will even communicate it to your email address when the change in question is significant for your privacy, so that you can review the changes, evaluate them and, if necessary, object to or unsubscribe from any service or functionality. In any case, we suggest that you review this Privacy and Cookies Policy from time to time in case there are minor changes or we introduce any interactive improvements.

We recommend checking the last update date.

Exercise of data protection rights

According to the Regulation (EU) 2016/679 Regarding the protection of personal data, users may exercise the right of access, rectification, limitation, deletion, portability and opposition to the processing of their personal data. To do so, you must send your request to the email address INFO@INMOPV.COM.  To exercise your rights you must identify yourself by presenting your ID.

The regulations give you the right to file a claim with the Spanish Data Protection Agency. To download the models, forms and more information about your rights, you can visit the Official website of the Spanish Data Protection Agency

You can also contact us for any additional clarification.